Terms of Service

Effective Date: 16 September 2025

1. Introduction

Welcome to Casual Hydrate! By accessing or using our website (casualstore.in) and purchasing our products, you agree to comply with these Terms of Service.

2. Use of the Website

You agree to use this website for lawful purposes only. You must not:

• Engage in activities that could damage, disable, or impair the website.

• Attempt to hack, disrupt, or bypass security features.

• Submit false information, fraudulent orders, or unauthorized payments.

3. Intellectual Property

All content on this website, including images, logos, product descriptions, and design elements, is the property of Casual Hydrate and is protected by copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, or use any of this content for commercial purposes without prior written permission.

4. Product Descriptions & Availability

We make every effort to ensure that product descriptions, prices, and images are accurate. However, occasional errors may occur.
If a product does not match its description, your sole remedy is to return it unused in accordance with our Refund & Return Policy.

5. Pricing & Payments

• All prices are listed in INR (Indian Rupees) and include applicable taxes unless stated otherwise.

• Prices may change at any time without notice.

• In the event of a pricing error, we reserve the right to cancel or revise the order after notifying you.

• Payments must be made using approved payment methods displayed at checkout.

6. Shipping & Delivery

Shipping times are estimates only and may vary depending on your location and courier services.
Please review our Shipping Policy for detailed information about processing times, delivery options, and responsibilities.

7. Returns & Refunds

Our return window is 7 days from the date of delivery. Please refer to our Refund & Return Policy for eligibility and instructions.

8. Limitation of Liability

Casual Hydrate is not liable for:

• Delays or delivery failures caused by third-party courier services, weather conditions, or other events beyond our control.

• Any indirect, incidental, or consequential damages arising from your use of the website or purchased products.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India.
Any disputes will be handled exclusively in the courts of Bengaluru, Karnataka.

10. Changes to Terms

We may update these Terms of Service periodically. Continued use of our website after changes are posted means you agree to the updated terms.

11. Contact Us

For questions about these Terms of Service, contact us at:

📧 Email: casual.hydrate@casualstore.in
📞 Phone: +91 76766 33654
🏢 Operational Address: 1st Cross, Kanagappa Layout, Medahalli, Bengaluru, Karnataka – 560049